Vaporizer Repairs/ Warranties

This service is for existing VB1 owners (Serial # 27441 and up) who wish to convert their VB1 to a VB 1.5. Your vaporizer does not need to be working to get the conversion since we replace the electronics and cord anyway. Conversions typically take two weeks to complete, including shipping. We replace various worn internal parts such as the heater or its ceramic honeycomb screen. The glass will be replaced if broken. Get ready for the newest best heater with the VB1.5 Ball...

Applying a Design to a New Vaporbrothers:Purchase any Vaporbrothers vaporizer on our site and add this service to your cart. When checking out, let us know in the order comments if you have special requests. We will talk to you to confirm everything works for you. Engraving your existing Vaporbrothers: 1. Clean out your vaporizer thoroughly and pack the wooden unit alone (not including accessories like the glass Whip) securely into a small box. The box should be at least 8x6x6 inches but...

Current box vaporizer owners are eligible for replacement at a deep discount Vaporbrothers box vaporizers are covered by our limited lifetime warranty regardless of their age or how they were sold or transferred. Vaporbrothers' warranty specifies free repair for manufacturer defect up to 3 years, and a flat rate repair afterward ($45-65). The warranty also allows complete replacement of the vaporizer for approximately 30% off the retail price. This is where you may order that...

Consider getting your VB1 upgraded to our brand new, VB1.5, with upgraded heater and internal mount!  What Vaporizers are Eligible for Repair? All Vaporbrothers box vaporizers are covered by our limited lifetime warranty regardless of their age or how they were sold or transferred. Vaporbrothers' warranty specifies free repair for manufacturer defect, along with flat rate repair for wear and tear. We allow indefinite free repair for manufacturer defects, for...

Current box vaporizer owners are eligible for replacement at a deep discount Vaporbrothers box vaporizers are covered by our limited lifetime warranty regardless of their age or how they were sold or transferred. Vaporbrothers' warranty specifies free repair for manufacturer defect up to 3 years, and a flat rate repair afterward ($45-65). The warranty also allows complete replacement of the vaporizer for approximately 30% off the retail price. This is where you may order that...

Receive a prepaid return box at your specified address. Utilize this box, along with the included bubble wrap, to send only the main wooden unit of your vaporizer to us for service. Please refrain from including any accessories or glassware. Safely bundle your vaporizer with the bubble wrap, paying special attention to protecting the front of the unit.

Optional extended warranty for VB1 vapor boxesAvailable for all colors and models with serial numbers greater than 29774Additional wear-out and accident protection beyond your unit's included warrantyEliminates warranty service charges for 5 yearsFree return shipping within the USA and $20 discount for overseas return shipping.Accident protectionExpedited repair (1-2 weeks instead of 2-4) Unlimited repairs for 5 years. (Actual abuse or bad conditions excepted) Free special services such...