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| Repair and Warranty |
| Q: Does your vaporizer come with a warranty? |
| Q: Can I fix my vaporizer myself? Do you sell parts for repairs? |
| Q: Can I upgrade my pre 2007 vaporizer to the newer model which uses the ceramic heater? |
| Q: Where do I find my serial number? |
| Q: What is product registration and why should I register? |
| Q: What if I choose not to register? |
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| Ordering |
| Q: Where can I order your products online? |
| Q: Do you handle international orders? |
| Q: Do I need to buy special adapters to travel with my vaporizer outside the United States? (220V) |
| Q: What wattage does the vaporizer draw? How can I use my vaporizer in an RV or on a boat? |
| Q: How do I track my order? |
| Q: How do I find a local re-seller that carries your product? |
| Q: Can I order more organic botanical blend packs from you? |
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| Vaporizer Function and Benefits |
| Q: What is a Vaporizer? |
| Q: What are the benefits of a using a vaporizer? |
| Q: How does your vaporizer work? |
| Q: Do you use the device for health? |
| Q: What are the benefits? |
| Q: Do you use your device to replace smoking? |
| Q: Where can I see vaporizer videos? |
| Q: Where can I see vaporizer reviews? |
| Q: Where can I see vaporizer testimonials? |
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| Vaporbrothers vs. Other Vaporizers |
| Q: What’s the story with Vaporbrothers and all the copycat versions? |
| Q: How to tell a real Vaporbrothers from a fake one |
| Q: How does your warranty compare to other warranties? |
| Q: Other brands have an ON/OFF switch so you can retain the temperature setting on the dial. Why doesn't yours? |
| Q: I notice a lot of "digital" vaporizers. Why don't you guys have one? Isn't it better to be digital? |
| Q: What are the pros and cons of high-tech vaporizers? |
| Q: How does your vaporizer compare to the Volcano? |
| Q: How does your vaporizer compare to Vapezilla or Vaporator? |
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| How to use the Vaporizer |
| Q: How to choose Hands-Free vs. Hands-On (formerly called Standard)? |
| Q: Does your product feature a glass on glass design? |
| Q: Can I use a hands free Whip® Handpiece with a standard unit? |
| Q: How can I maximize the lifetime of my heating element? |
| Q: Can I leave my vaporizer on for long periods of time? |
| Q: How do I find my preferred setting? |
| Q: How do I clean my Whip and change the screen? |
| Q: Do you have Instructions and/or Info for your EZ Change Whip® Kit? |
| Q: What organic botanical blends can I use with my vaporizer? |
| Q: What essential oils can I use in the vaporizer? |
| Q: How does your aroma diffuser attachment work? |
| Q: How do you keep the organic botanical blends from falling out of the Whip? |
| Q: Can I wet the organic botanical blends to keep them from falling out of the whip? |
| Q: Can I wet the organic botanical blends to improve the amount of vapor mist? |
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| Health & Technical |
| Q: Does your vaporizer have a ceramic heating element? |
| Q: What type of material is your heating element made from? |
| Q: Is your clear plastic hose safe? |
| Q: I heard that you use an Aluminum heating element, Is this true? |
| Q: I heard that the old version of your vaporizer has a Christmas light that gives off "blue fumes." Is this true? |
| Q: What’s the difference between the NATURAL MINERAL™ vap and the "Gnes" (Pre 2007 model)? |
| Q: Can I buy a replacement hose from a hardware store? |